Shipping Policy
Shipping Information
Robinson Lighting ships across Canada, offering convenient standard shipping options for our online customers. We do not currently provide international shipping services.
Enjoy Free Shipping On Orders Over $199
For online orders exceeding $199, we offer complimentary standard shipping. Orders not meeting this threshold are subject to a flat-rate shipping fee of $25 for standard delivery.
Please note that a flat-rate cost of $150 applies to orders bound for Yukon Territory, Nunavut, Northwest Territories, and Newfoundland.
Order Processing Time
Once we receive your order, our team typically requires about 2 days for processing. You may receive an email from us to ensure you have all the necessary bulbs and lighting accessories for a smooth installation process.
Orders submitted over the weekend may be processed on the next business day.
Shipping Time Frame
In-stock items sourced from our warehouses generally arrive more swiftly. If you prefer, arrangements can be made to pick up your order in-store; however, confirmation is necessary. Please reach out to [email protected] for verification.
Non-stock items typically arrive within 1 to 4 weeks after order processing. Our team will contact you to provide an estimated delivery date and a tracking number.
Should you have any inquiries regarding your order, feel free to contact us at [email protected]
For additional details about our warranty and return policy, visit our warranty page and return policy page.
