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🍁 Proudly Canadian

🍁 Proudly Canadian

Canada Post Strike - Invoices & Payment Options for Customers

A possible Canada Post service disruption could begin as early as May 23, 2025, depending on the outcome of ongoing labour negotiations between the Canadian Union of Postal Workers and Canada Post. In the event of a strike, all mail delivery and pickup services will be suspended nationwide.

At Robinson Lighting, we’re committed to keeping our lighting trade account partners running smoothly—no matter the circumstances. To help ensure there are no interruptions to your invoicing or payment process, we’ve outlined some simple alternatives below.

HOW TO RECEIVE YOUR INVOICES

If you normally receive invoices by mail, we recommend switching to one of the following options:

Stop by your nearest showroom to collect your invoice.

Request to have your invoices sent directly to your inbox.

For local accounts, our reps can deliver invoices to your business.

If you regularly receive deliveries, we can include your invoice with your order.

PAYMENT OPTIONS THAT WORK AROUND MAIL DELAYS

Our regular payment terms still apply, but we’ve got multiple methods to help you avoid disruption:

In-Person Drop-Off at your local Robinson Lighting branch.

Payment Pickup by Sales Rep (available to local account holders).

Credit Card Payment via phone or email (note: cash discounts do not apply).

Contact our team to request banking details for EFT or bank transfers.

NEED HELP? WE'RE HERE.

If you’d like to update how you receive your invoices, or need help setting up EFT or email delivery, please contact:

Karen Matthews
Accounts Department
📧 [email protected]
📞 (204) 789-0025

We’ll continue to monitor the Canada Post situation and will provide further updates as needed. In the meantime, we appreciate your flexibility and support in keeping everything running smoothly.

View Official Statement Here
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Our Company

Winnipeg Showroom

995 MILT STEGALL DRIVE WINNIPEG, MB

MON – FRI 9:00AM – 5:30PM
SAT 9:00AM – 5:00PM
SUN – CLOSED
PH:  204-784-0099

customer care

Kelowna Showroom

410 BANKS ROAD, KELOWNA BC

MON – FRI 9:00AM – 5:30PM
SAT 9:00AM – 5:00PM
SUN – CLOSED
PH: 250-860-9626

RESOURCES

AWARDS

MEMBERSHIP

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staff-sherrie

Sherrie Luchuck

ALA Certified Lighting Specialist
9+ Years of Experience
Bachelor of Human Ecology
Major in Clothing and Textiles

What Clients Have To Say About Sherrie:

5/5

“Sherrie Salnikowski gave us great service with great suggestions to make things look amazing while remaining sensitive to our budget. Don’t often send these in but great service should be commended.” -Rick S.

5/5

“Thanks Sherrie – that was very easy shopping! I have always raved about the great service we have had from Robinson Lighting – when we were doing our major renovation we couldn’t have asked for anything better.”
-Cindy

5/5

“Sweet, patient, and helpful!” -Anonymous